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vhatsapp and Wati: compare your options
Explore the product focus, review your must-have workflows and use official Wati documentation to evaluate the right fit.
InboxContactsPipeline
vhatsapp / Inbox
Every conversation, in contextConnected
InboxConnected workflow
ContactsConnected workflow
PipelineConnected workflow
01New conversation
02Assign to your team
03Follow up with context
Workflow illustration · Explore the product in a walkthrough
A PRACTICAL COMPARISON
Compare the product focus
| What to review | vhatsapp | Wati |
|---|---|---|
| Product focus | Conversations, customers and follow-ups | Shared inbox, WhatsApp API and automation |
| Published capabilities | Business API connection; QR connections too; Shared inbox; Customer context; Message API and webhooks; Campaign dashboard; Shared WhatsApp inbox; Contacts and lifecycle stages; Six-stage sales pipeline; Tasks and appointments; AI Reply Studio; Business insights; Contact import and segments; QR and Business API sending; AI marketing drafts; Shared inbox for replies; CRM follow-up; CRM automations; Message API; Webhooks; Scheduled campaigns; Reviewed AI drafts | Wati describes shared team access, messaging automation and integrations built around the WhatsApp Business API. |
| Pricing & limits | Review pricing and request scope | Review the current vendor plans for your usage and region. |
| Your requirements | Validate workflows, permissions and integrations in a walkthrough. | Validate the same requirements with the vendor. |
Vendor information checked 14 October 2026 against Wati official documentation ↗. Plan availability and limits can change.
CHOOSING YOUR FIT
Decide using your own workflow
01
Bring the same scenario
Use your actual daily workflow to evaluate both products.
02
Check the full scope
Compare integrations, permissions, migration, support and usage limits.
03
Ask for a written quote
Confirm total cost and included services with each provider.
YOUR QUESTIONS
Questions before you decide?
Can I discuss my setup before choosing?
Yes. Share your requirements using the form below and discuss the relevant vhatsapp workflows with our team.
How do I confirm current pricing and availability?
Use the current published plan selector where available, or request a written quote for your requirements.
LET’S TALK
See how it fits your team
Tell us what you need. We’ll help you explore the right workflow and share the next steps.